Privacy Policy

This privacy policy tells you how we (Sunrise Productions as part of Sunrise Marketing Group Limited) collect, store and use personal information submitted on our online and mobile websites, services, and applications and helps parents or guardians and children learn how to exercise control over personally identifiable information while exploring our sites. To help ensure a rewarding online experience for our site visitors, we provide this summary of our information practices.

This privacy policy was last updated on the 20th March 2014. We may from time to time revise this Privacy Policy so please check back regularly to keep informed of updates. We will provide notice to you if these changes are material and will seek your consent if the change could have a detrimental effect on you.

WHO WE ARE

Sunrise Productions are part of Sunrise Marketing Group which is a company duly incorporated in accordance with the company laws of the British Virgin Islands (registration number 1068895), whose registered office is at Charter Place, 23/27 Seaton Place, St Helier, Jersey, JE1 1JY.

The Sunrise Productions animation studio is based in Cape Town, South Africa.

If you have any questions regarding this privacy policy, please contact us by e-mail at legal@sunrise.co.za

THE PERSONAL INFORMATION WE COLLECT ABOUT YOU

If you are over 13 we may collect personal information from you when you participate in, access or sign up to the Sunrise Productions website, activities, online content, such as newsletters, competitions or create an online account or respond to communications from us. This can consist of information such as your name, email address, country, postal address, telephone or mobile number, and age or date of birth, depending on the activity.

PERSONAL INFORMATION ABOUT CHILDREN AGED UNDER 13

We do not and will not knowingly collect information from any unsupervised child under the age of 13. If you are under the age of 13, you may only use this website and provide personal information if you have the consent of, and are supervised by, a parent or guardian. We will limit the amount of information we collect from children to no more than is necessary for the specified activity. In accordance with applicable law, we will also obtain consent from parents for the collection of personal information from their children, or for sending information about our products and services directly to their children.

HOW WE MAY STORE AND USE YOUR INFORMATION

To enable children to participate in some of our online activities, we may ask them to provide us with their name, country, and e-mail address. For other activities that include enhanced interactive features, we may require the child to create an account with us. This account may require additional information, such as a username, password, and the e-mail address of the child’s parent or guardian so we can take additional actions, including (1) letting the parent or guardian know of the child’s interest in the activity; (2) asking the child’s parent or guardian for permission to participate in that activity; or (3) providing instructions to the parent or guardian on how to register and activate their child’s account.

We may in future also offer our website visitors the opportunity to make purchases, such as merchandise or gifts for friends or family, redeem virtual points, or participate in certain interactive features that may require visitors to provide full name, billing and mailing addresses, e-mail address, telephone number, and a credit card number. If an order is being shipped to a third party, we will also need the recipient’s name and mailing address. Before collecting information in connection with an e-commerce order, we may verify the validity of the purchaser’s credit card. On occasion, we might solicit additional voluntary information regarding shoppers’ personal shopping preferences.

We also collect certain website information when visitors use our website, such as the type of computer or mobile operating system (e.g., Windows or Mac OS) and browser (e.g., Firefox, Internet Explorer, mobile Internet browser) used to access our webite, mobile carrier, domain name of the Internet service provider (e.g., AT&T, MWeb, BT, Earthlink), certain identifiers such as unique device identifier, IP address, and mobile device IP address, usage information (such as page requests and average time spent on our website) and other information described in this Policy to help improve the design, functionality, performance, and content of our website.

If visitors interact with us through third-party social media sites and applications, we may have access to certain information from their social media account such as user name, profile picture, information about friends and followers, and content posted or viewed through the social media sites and applications. We may use this information to confirm identity, deliver personalized content or as part of the operation of our website. When visitors use social media networking platforms and plug-ins, they share their information with the third-party social media sites and their use of the information will be subject to that social media site’s privacy practices.

We will not disclose, sell or rent your personal information to any third party unless you have consented to this. If you do consent but later change your mind, you may contact us and we will cease any such activity. However, if a third party acquires all (or substantially all) of our business and/or assets, we may disclose your personal information to that third party in connection with the acquisition. We may also disclose your personal information where we are required to do so by applicable law, by a governmental body or by a law enforcement agency.

Finally, we may also collect anonymised details about visitors to our website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymised details we collect for these purposes.

COOKIES

Our website uses cookies. A cookie is a small file of letters and numbers sent to your browser when you visit our website.

Sunrise’s websites use cookies solely for tracking analysis to track how users interact with our websites and not tracking individual users’ details or their data. These cookies are “analytical” cookies and allow us to recognise and count the number of visitors and see how visitors move around the site when they are using it. See our ‘Cookies’ policy for more information, including how to disable cookies.

THIRD PARTY SITES

This website may contain links to other websites operated by third parties, including those of sponsors and advertisers. Please note that this privacy policy applies only to the personal information that we collect through this website, (or via competitions on our applications on third party websites including social networks where there is a link to this policy), or receive from third parties with your consent and we cannot be responsible for personal information that third parties may collect, store and use through their websites. You should always read the privacy policy of each website you visit carefully.

In addition, when you provide to us information on a third party site or platform, (for example via our competitions on our applications on social networking sites), the information may also be collected by the third party site and may be subject to their privacy policy.

SECURITY

We take appropriate technical and organisational measures to safeguard the personal information that we hold about you and regularly review our security measures to consider new technologies and methods, to safeguard your data. Please note that no transmission over the Internet can ever be guaranteed secure and we consequently cannot guarantee the security of any personal information that we receive over the Internet.

YOUR RIGHTS

You have the right to ask us to update and correct any out-of-date or incorrect personal information that we hold about you free of charge; and you have the right to opt out of any marketing communications that we (or any third party to whom we have disclosed your personal information with your consent) may send you.

If you wish to exercise any of the above rights, please email us at hello@sunriseproductions.tv.

A NOTE TO PARENTS, CARERS AND GUARDIANS

The Internet offers a world of opportunity for children. We encourage you as parents and guardians to get involved and spend time with your child on the website. Your guidance and involvement are essential to help ensure that children have a safe and rewarding online experience. Your efforts to instill responsible information practices will help steer your children to age-appropriate sites, and will go a long way toward ensuring that your children have enriching experiences online.